GDPR Privacy Notice

Clicking Local takes our obligations concerning data protection seriously. We are providing this notice, so you have information about how we collect and process your personal data. We ask you to please read this Privacy Notice as it has important information you need to know.

What does our business do?

Clicking local provides a web design service. The main office and data functions are carried out at our place of work Clicking Local The Vicky, High Sand Lane, Cockermouth, Cumbria CA13 9NA.

What information do we collect and process?

In order for us to help with your business needs we may collect from you, necessary personal data. The lawful basis for collecting this data is legitimate consent as it is required to carry out our service.  “Personal Data” is information about you which, either on its own or when connected with other data, allows us to identify you as an individual customer to provide you with our services. The personal data we hold may include the following:

  • Your full name and contact information ( email and phone number)
  • Your calls and correspondence with us

Personal data will be collected from you or passed to us by a referral business. However, some personal data may, where lawful to do so, or with your consent, be collected by us from third parties.

Please note that you are under no obligation to provide us with your personal data, but not providing certain data could prevent us from serving you.

Why do we need your personal data?

Clicking Local processes personal data about you for a number of purposes, including:

  • To provide quotations and Invoices for the purchase of services
  • To follow up with you shortly after the service to ensure you are happy with the quotation.
  • For internal record keeping (to be able to respond to customer enquiry and invoicing)
  • To remind or update you of progress or appointment dates
  • To provide our services to you as requested or agreed

This list is not exhaustive and may be updated from time to time. We do not ‘trade’ in your personal data and will not sell or rent your details.

Who will your personal data be shared with?

We may disclose specific information upon lawful request by government authorities, law enforcement and regulatory authorities where required or permitted by law.

In the eventuality that we sell our business, we may share your details with the buyer to enable them to fulfil the service we have agreed with you.

Your personal information will not be transferred to, stored or otherwise processed outside the UK.

Do we get involved in direct marketing?

Clicking Local does not participate in direct marketing.


  • We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

  • A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
  • We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
  • Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. You may choose to restrict the collection or use of your personal information in the following ways:

Links to other websites

  • Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How long do we keep your personal data?

Clicking Local may keep your details on record for as long as it is necessary to meet record keeping requirements. We hold financial records for seven years. They are then deleted in accordance with data protection and other applicable legislation.

Changes to this Privacy Notice

Clicking Local may change this Privacy Notice from time to time in order to reflect changes in the law.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE NAMECookie type
EXTERNAL NO CACHEA flag, which indicates whether caching is disabled or not.
FRONTENDYou sesssion ID on the server.
GUEST-VIEWAllows guests to edit their orders.
LAST CATEGORYThe last category you visited.
LAST PRODUCTThe most recent product you have viewed.
NEW MESSAGEIndicates whether a new message has been received.
NO CACHEIndicates whether it is allowed to use cache.
PERSISTENT SHOPPING CARTA link to information about your cart and viewing history if you have asked the site.
USER ALLOWED SAVE COOKIEIndicates whether a customer allowed to use cookies.